How to Get a Toll Free Number

May 17, 2012


Want To Know How To Get A Toll Free Number?

how to get a toll free number from an answering service

Who wants a toll? It’s easy to learn how to get a toll free number. CC image courtesy of wyfurasko on flickr

Improving customer service is something that every business wants to do if they hope to stand out in the midst of all of their competition in the area. It’s difficult to make an impact and to stand out when there is so many other businesses in the area that are all trying to snag the customers from you as well. One of the things that might help you is to get a toll free number using a phone answering service. There are many benefits to doing this that we will go into detail in this article.

First of all, you are probably wondering why in the world you would want to get a toll free number, how to get a toll free number, and how that would help your business. Well, you have probably had it happen before where you made a call to a business and had the phone ring and ring before someone ever answered the phone, and even when they did answer, the person was not able to fully answer your questions and concerns, causing you to get irritated and taking your business somewhere else. This can be infuriating, and this is one of the sole reasons why many businesses do not last and why people go elsewhere.

A telephone answering service can help you out by setting you up with a dedicated toll free number with agents who are trained on your system and who are able to handle calls in a timely and friendly manner. These reps are trained so well to your system that callers will not realize that they are talking to an answering service. These companies are able to answer questions about your business, and can take orders over the phone as well. This will help your customers to feel strongly about the business and will give them a further enticement to continue doing business with you.

Another really nice benefit of using a telephone answering service is that it gives business managers more flexibility in their management, so that they do not have to spend time managing employees working the phones; they can spend more time focusing on customers and clients that come into the business, and can also focus on the other more important aspects to keeping a successful business.

Learning How To Get A Toll Free Number Is Easy

Learning how to get a toll free number is easy enough, and you can use this to get set up with a professional telephone answering service that can handle all of your incoming phone calls. This will make your customers happy about the business that you have, and will keep them coming back to you many times and will help you to continue crushing the competition. A telephone answering service can get you set up with knowing how to get a toll free number that will greatly help you improve customer satisfaction.

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Source: http://www.pcnanswers.com/how-to-get-a-toll-free-number

High-Growth Women Entrepreneurs Nurture Talented Teams

May 16, 2012

women entrepreneurs nurture employeesPerhaps it’s women’s natural instinct to nurture or maybe high-impact entrepreneurs know that you can’t sustain rapid growth without employees who deliver excellent products and customer service. It’s both, according to Marsha Firestone, President of the Women Presidents’ Organization (WPO), which compiled a list of the 50 Fastest Growing Women-Owned/led Companies in North America sponsored by American Express OPEN.

These companies were already substantial in size, projecting an average number of employees of nearly 700 in 2012. On average, the 50 fastest grew from $31.5 million in 2007 to $80.1 million in 2011 — that’s a growth rate of more than 250%.

There is a misperception that women-led businesses tend to fall into “pink ghetto” industries, such as healthcare and social assistance or that they produce girly products and services. The 50 fastest growing women-led businesses prove that women can make it in any industry, including ones you might not as expect, such as precious metals, security, and energy, according to Sarah Forger, manager of customer advocacy at American Express OPEN.

As those who made the list demonstrate, a team that functions well has a major competitive edge. To achieve this edge, high-growth companies:

  • find the best people
  • provide the knowledge and training they need to succeed
  • empower them to be responsible and accountable
  • reward them for a job well done

For ideas about how to do this, check out How Changing Corporate Culture Is Good for Business and for Employees.

“The key to our growth has been to hire great people and then empower them to make a positive difference every day with our customers and vendors,” said Jennifer Smith of Innovative Office Solutions, one of those on this year’s list of fastest growing companies. Echoing this sentiment is Marie Seipenko, Preferred Solutions, another who made the list, and said, “build an incredible team, give them the right tools, then get out of their way.”

Women business owners recognize that talented staff allow the CEO to build the business instead of just doing a job.

Women may have an advantage when it comes to running teams. “Women are really good managers. People love working for them … Women attract teams that are very driven. That’s because they subvert their egos and allow other egos to shine,” said Tim Draper, Managing Director,  Draper Fisher Jurvetson. Research conducted by Jack Zenger and Joseph Folkman supports that women are better leaders than men.

When first starting out, some entrepreneurs make the mistake of hiring people they like who have skill sets similar to their own. Not so good. What you really need is people who complement your skill. “Invest in senior talent with strong skill sets aligned to your own areas of weakness,” said Kara Trott, Quantum Health. Quantum Health is another of the fastest growing companies.

Core values guide the way employees act today and tomorrow. “Performance. Purpose. Passion. Integrity. Persistence. With these core values, you can accomplish anything,” said Jennifer Schoenhofer of Axis Teknologies. And, yes, Axis Teknologies, is among the shooting stars as well.

The message is clear: Employees count. They are the engine that moves the company upward. Choose them wisely; treat them well and you, too, can shoot for the stars.

If you liked this article, you may also like:

Source: http://www.forbes.com/sites/geristengel/2012/05/16/high-growth-women-entrepreneurs-nurture-talented-teams/

The ‘Woman Tax’: How Gendered Pricing Costs Women Almost $1,400 A Year

May 15, 2012

No one doubts that women spend more on certain things than men when they have different needs. Makeup. Hair products. Waxing. Gyno appointments. But then there are the charges you don’t see coming. Imagine $2 tacked onto every errand you run. Two bucks is pretty inoffensive on its own, but as anyone who has ever [...]

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PCN Welcomes 4 New Operators

May 15, 2012

At PCN we are always on the lookout for great people. We know how important our operators are to our customers, so we take the hiring and training process very seriously. We only hire operators that we know will  be a friendly and professional “voice” of your company, and will treat your customers like you [...]

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Listen to Your Clients’ Needs: The Benefits of Call Answering Services

May 13, 2012

Hearing your clients’ needs is vital to unlocking your business’s true potential; call answering services are the key to not only building clientele, but also keeping them loyal. Hiring a call answering service lets you capture business that others let slip away. Customers Want to Be HEARD, and Call Answering Services Listen Is this how [...]

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3 Things Professional Women Should Stop Apologizing For

May 12, 2012

While chatting with a business colleague yesterday, she made a statement that I hear all too often from my female friends. As an independent contractor, her client asked her to do a significant amount of additional work that was not part of their original deal. Instead of asking for more compensation, she said she would [...]

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